Messaging centre. Secure. Whats the point of it if all I can ask is sales enquiries?
Their response when I emailed to ask where my business card is that they didnt send out after 3 weeks of my waiting:
Dear Mr Scott
Thank you for your e-message received 14 June 2007.
Unfortunately we are currently unable to action queries of this nature via this channel. In order for us to assist you further, please could I ask you to either;
Contact your local branch
Contact Business Telephone Banking on 08457 60 60 60(textphone 08457 125 563) 8am to 10pm every day (except for Christmas Day, Boxing Day and New Year’s Day).
From outside the UK, call us on +44 1792 491 988.
I apologise for any inconvenience this has caused.
Additionally, we recommend that users bookmark the BIB Information Centre (www.ukbusiness.hsbc.com/bibinfo) as a Favourite.
Here you can find a list of frequently asked questions, online guides, systems requirements, new features and copies of the forms used in connection with the service.
Please do not hesitate to contact us, should you have any further queries.
HSBC Internet Banking Customer Support
My response back: